Email for business? Get a real domain!

hotmail sign inI had a company repair and rebuild a bunch of windows in my new house last week and just got a nice followup email from them about the job and how to maintain the new windows so that there are no warping issues or clogged weatherstrips, etc.

What struck me about the message, however, was that the return email address was

      account name

Yeah. A business that, I’m guessing, is clearing over $200,000/yr and their digital identity is tied to their ISP. If Comcast changes its account name structure, or they forget to pay their hosting bill, then what? Their email address is dead.

I see this all the time with companies sending email from or What amazes me, though, is when I see a consultant, contractor or other professional send me an email from

Here’s my Monday morning tip for y’all as a result: If you have a business, get a domain, then use that as your email address. Even if you don’t want to have a Web page, which I guess is not a critical problem, having your email come from a free public email hosting service? Not so professional after all…

Resume Rehab

Does your resume need a makeover? Phrases like “extensive experience” and “proven track record” are overused and can seem meaningless to a potential employer, according to a survey from Try these quick-fix tips from Robert Hosking, executive director of OfficeTeam, a worldwide staffing service.

Quantify successes.
Be specific and delete generic terms that don’t really say much to an employer. Include that you increased sales by 200 percent instead of saying you’re “results oriented.”

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